Legal

Legal

Effective date: 26 April 2026

Terms of Service

These Terms of Service govern your access to and use of Dedrab (the "Service"), operated by Dedrab ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these terms in full. If you do not agree, you must not use the Service.

1. What the Service Is

Dedrab is a garden design visualisation tool. It allows you to upload a photograph of your outdoor space and receive a computer-generated visual render, planting suggestions, a phased implementation guide, and a materials reference — collectively referred to as the "Garden Plan".

The Service is currently available on an invite-only basis. Access requires a valid invite code issued by Dedrab.

2. What the Service Is Not

The Garden Plan produced by Dedrab is a design visualisation and reference tool. It is not, and must not be treated as, professional landscape architecture advice, horticultural consultancy, structural engineering advice, or planning guidance of any kind.

Dedrab makes no representation that any design, plant selection, material, or construction suggestion in an Garden Plan is appropriate for your specific site conditions, soil type, microclimate, local planning regulations, or any other site-specific factor. All outputs should be reviewed by a qualified professional before implementation.

3. Your Responsibilities

By using the Service, you confirm that:

  • You are 18 years of age or older.
  • You have the right to upload the photographs and other content you provide.
  • You will not use the Service for any unlawful purpose.
  • You will not attempt to reverse-engineer, scrape, or otherwise misuse the Service.
  • You will exercise your own judgement and, where appropriate, seek professional advice before implementing any suggestion generated by the Service.

4. Intellectual Property

Your content. You retain ownership of any photographs and content you upload. By uploading content, you grant Dedrab a limited, non-exclusive licence to process that content solely for the purpose of delivering your Garden Plan. We do not use your uploaded images to train models or share them with third parties, except where required by our infrastructure providers to deliver the Service.

Our content. The Service, including all software, design, text, and generated outputs (except your uploaded content), is owned by or licensed to Dedrab. Generated Garden Plans are provided for your personal, non-commercial use only. You may not resell, redistribute, or commercially exploit any output of the Service without our prior written consent.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Dedrab shall not be liable for any direct, indirect, incidental, consequential, or special loss or damage arising out of or in connection with:

  • Your use of, or inability to use, the Service;
  • Any reliance placed on the content of an Garden Plan, including but not limited to plant selection, design layouts, materials specifications, or implementation guidance;
  • Any costs, damages, or losses arising from the implementation of any design or suggestion generated by the Service;
  • Any interruption, suspension, or termination of the Service.

Where liability cannot be excluded by law, our total liability to you shall not exceed the amount paid by you (if any) for access to the Service in the twelve months preceding the event giving rise to the claim.

6. No Warranty

The Service is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, uninterrupted, or that any outputs will be accurate or suitable for your purposes.

7. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, including where we reasonably believe you have breached these terms.

8. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of the Service after any change constitutes your acceptance of the revised terms. The effective date at the top of this page will reflect the date of the most recent update.

9. Contact and Support

If you have a question, concern, or support request, please use the contact form on our website. We do not accept requests by post or any other means.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Ireland. Any dispute arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Ireland.


Privacy Policy

This Privacy Policy explains how Dedrab collects, uses, stores, and protects personal data when you use the Service. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988 to 2018.

1. What Data We Collect

Data you provide directly:

  • Photographs and site images — uploaded by you to generate an Garden Plan.
  • Invite code — used to verify your access to the Service.
  • Support communications — any information submitted through our contact form.

Data collected automatically:

  • Analytics data — if you accept cookies, we collect anonymised usage data via Google Analytics 4, including pages visited and session duration. IP addresses are anonymised before processing. No personally identifiable information is passed to Google Analytics.
  • Technical data — standard server logs including IP addresses, browser type, and access timestamps. Used for security purposes only.

2. How We Use Your Data

  • To deliver your Garden Plan.
  • To manage access to the Service via invite codes.
  • To respond to support requests submitted through our contact form.
  • To understand how the Service is used and improve it, where analytics consent has been given.
  • To maintain the security and integrity of the Service.

We do not use your data for advertising or profiling, and we do not sell your data to third parties.

3. Legal Basis for Processing

  • Contract performance — processing your images and delivering the Garden Plan is necessary to fulfil the service you have requested.
  • Legitimate interests — server logs and security monitoring are necessary to protect the Service and our users.
  • Consent — analytics tracking is only activated where you have explicitly accepted cookies.

4. Third-Party Services

  • Supabase — database and storage, hosted within the EU (eu-west-1).
  • Vercel — application hosting and delivery.
  • Google Analytics 4 — anonymised usage analytics, only where consent is given.
  • Cloudflare — network security and delivery.

5. Data Retention

  • Uploaded photographs — deleted within 30 days of your last use, or immediately upon a valid deletion request.
  • Support communications — retained for up to 12 months, then deleted.
  • Server logs — retained for up to 90 days for security purposes.
  • Analytics data — retained per Google Analytics default settings (14 months), where consent has been given.

6. Your Rights Under GDPR

You have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing or withdraw consent at any time. To exercise any of these rights, please submit a request through the contact form on our website. We will respond within 30 days.

You also have the right to lodge a complaint with the Data Protection Commission of Ireland at dataprotection.ie.

7. Cookies

  • Consent cookie — stores your analytics preference, valid for 365 days.
  • Google Analytics cookies — only set after explicit consent.

We do not use advertising cookies, tracking pixels, or third-party marketing scripts. You can update your cookie preference at any time using the consent control on our website.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including HTTPS encryption in transit, access controls, rate limiting, and infrastructure hosted within the EEA.

9. Contact

For all enquiries, data subject requests, and support matters, please use the contact form on our website. For formal data protection correspondence, you may contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the date of the most recent revision.